Understanding Your Contractor’s Warranty & What It Really Covers
What’s Included in a Contractor’s Warranty
Most reputable contractors offer a standard one-year workmanship and materials warranty. This warranty covers issues directly related to the contractor’s labor, installation, or craftsmanship — as well as defects in the materials they provided
Your warranty typically covers:
Workmanship defects (improper installation, structural errors, measurable quality issues)
Material defects (faulty or failing materials provided by the contractor)
Unexpected failures that occur due to the contractor’s work — not outside factors
At Columbus Home Solutions, every project — from small renovations to full home additions — comes with a 1-year workmanship warranty. We stand behind our work because we take pride in doing things the right way the first time.
What’s Not Included
A contractor’s warranty is not a blanket protection against everything that happens to your home after the project is completed. Understanding the limitations helps ensure there are no surprises later.
Typically NOT covered:
Normal wear and tear
Damage caused by misuse or neglect
Accidents or environmental factors (storms, flooding, etc.)
Issues caused by third-party contractors after the project
Customer-supplied materials that fail
These exclusions aren’t designed to limit protection — they simply ensure the warranty remains focused on items the contractor directly controls.
How to Make a Warranty Claim
If you notice something that doesn’t look right, the most important step is to contact your contractor as soon as possible. Delaying can sometimes make issues worse — or even void your warranty.
A smooth claims process should look like this:
Reach out immediately with a clear description of the issue
Provide photos when possible to help your contractor assess the problem
Schedule an inspection so they can determine the cause
Get the repair completed in a timely manner if it falls under warranty
At Columbus Home Solutions, we pride ourselves on prompt warranty responses. When we get a call, we show up, diagnose the issue, and make it right — because honoring our warranty is part of delivering quality service.
Why Choosing a Contractor With a Strong Warranty Matters
Not all contractors treat warranties the same. Some see them as a burden. Others — like us — see them as part of doing business the right way.
A strong, honest warranty policy:
Builds long-term trust
Protects your investment
Shows confidence in the quality of work
Gives you peace of mind for the first year of your remodel
When you choose Columbus Home Solutions, you’re choosing a contractor that does more than talk about quality — we guarantee it.
Have Questions About Warranties? We’re Here to Help.
Every homeowner deserves to feel confident and protected when starting a renovation or addition. If you’re planning a project in Central Arkansas, we’ll walk you through our warranty, explain everything in plain language, and ensure you always know what to expect.
Contact Columbus Home Solutions today to learn more about our guarantee and how we stand behind every project we complete.